Testimonials


OWNERS 

 

Great service! We thought about managing our rental ourselves but are so glad we went with QAC. Especially with recent changes to tenancy laws. And they satisfy all the requirements of our landlord insurance like regular documented inspections. - Rachel Strong

As one of the largest providers of affordable accommodation in Queenstown, I rely on QAC to manage all aspects of our properties. They have always made excellent choices of tenants and their attention to detail during inspections is legendary. I am extremely happy to recommend QAC to anyone looking for top quality rental management. - Logan Cranston

Fenagh has been nothing but super helpful, friendly to us, the landlords, and firm but fair with the tenants.  We feel our investment interest in Queenstown is managed incredibly well by Fenagh  - and we definitely have not been able to say that about other property managers!  We would highly recommend Fenagh at QAC as an experienced Property Manager. - Fi McQuade

I can thoroughly recommend Craig Dow and the team at QAC for managing your investment properties in the Queenstown region. Craig and the team’s blend of local knowledge, attention to detail, along with their personalised service and advice gave me a great deal of confidence and ensured that the process went very smoothly.

Being an overseas investor, Melanie at Wanaka Accommodation Centre is an indispensable partner for me. As the manager of my two commercial buildings in Wanaka she has truly gone above and beyond the standard day-to-day management of the properties. Everything from arranging valuations, finding new tenants, organising renovations and advising on colour schemes and flooring solutions. Her deep network of contacts and goodwill in the community has proven incredibly valuable. On top of this is Melanie’s energy, proactiveness, attention to detail, and the fact that she always greets me with a smile. Melanie takes the stress out of owning commercial properties from afar. - Joran Laird Hong Kong

QAC is a highly professional property management team. From start to finish everything is made easy and stress less. It gives me peace of mind when I'm offshore that my property is in good hands. Thanks Fenagh and the team at QAC. M Spence, Queenstown

Craig and his team have been looking after our rental for a number of years. As we live away from Queenstown it is important to know our property is taken care of. This is definitely the case of the Queenstown Accommodation centre. Quarterly reports and communication is fantastic and further reassurance that our house is in good hands. It has been pleasing to have the confidence in the team at QAC to ensure our property is tenanted (reliably) and well maintained.A Sutton

I live in Wellington and have several rentals in Queenstown. The properties range from short term through to long term tenancies. The team at QAC are exceptional to work with. I have the utmost confidence in their ability to manage the properties.  Nathan demonstrates a very sound knowledge of the business, managing the properties and the diverse range of tenancy agreements. He ensures all parties are communicated with to maintain positive relationships between the parties. I would definitely recommend James and QAC to manage anyone’s investment. - W.S, Wellington 

Fenagh has been my Property Manager for approximately two years. Whenever I contact Fenagh by email or phone she gets back to me very promptly which I really appreciate. She communicates with me regularly and reports any issues with the property and is always more than happy to organise several quotes for any work that is required to be done.

Recently there was a burst pipe at my property caused by a plumbing problem. It occurred in the middle of the night and caused water damage to a bathroom and two bedrooms. Fenagh liaised with the tenants, the insurance assessor and myself which made the incident much less stressful for me.

I would have no hesitation in recommending Fenagh as a Property Manager. - Denise Harvey

As an overseas owner, it gives me huge peace of mind knowing that Scott has my Queenstown rental so well managed. I moved property management companies to Scott and QAC, and am so happy that I did! The reporting and communication is fantastic, as is the support and advice - I thought it amazing that Scott called me all the way over in UK to check about potential tenants.

Scott has overseen renovations, managed issues so there is no hassle for me, and all the while tenanted the property well so that my income is uninterrupted. You make a good choice in choosing Scott and QAC to manage your rental!" - Nicki Vanstone, London

Very happy with the way Scott works efficiently and reliably with both owner and tenant, keeping the rentals running smoothly and everyone happy. Superb property management - many thanks!” - Murray Chandler, multiple rental property owner

Living overseas it was key for me to find a Property Manager that I can relate to and trust to manage our property to the high standard in which it is built.  Upon meeting Melanie and her team, they gave me the comfort that they could not only do the job, but do it well.  They were thorough in the tenant vetting process and kept me in the loop throughout, giving me confidence they would find the right tenant, which they did. 

I am continually impressed with their communication, professionalism and pro activity to keep on top of maintenance issues from both tenant and landlord side.  Sue and Melanie are a pleasure to work with and often go out of their way to help get jobs done that fall outside of their normal scope of work, which is a huge help when living abroad.  I would have no hesitation in recommending Wanaka Accommodation Centre as our experience has been nothing but great. Michelle Morrow Dubai 

The team at QAC have been great to deal with. They are professional, timely and advocate for both tenants and landlords. Any issue that arises gets resolved quickly with minimal fuss. We wouldn't hesitate in recommending QAC for your property management needs. - Peter & Anne Valentine

Scott has been our property manager for several years and we have had consistently excellent service throughout that time from Scott and the entire QAC team. Not being based in Queenstown means that we rely on Scott to be the “eyes and ears” for our property and we have never been let down. Scott always works in collaboration with us, understanding our needs and giving us professional and timely advice on the rental market in Queenstown. Scott understands the type of tenant that fits well in our property and our house is highly maintained because of this. We would have no hesitation in recommending Scott as your property manager! C & J Wright – Australia.

TENANTS 

I've known QAC for 8 years. I've rented a house through QAC when Craig Dow was a property manager. They are professionals who deals with tenants and owners (which I am now) and I am very satisfied with the services which they provide such as maintenance and dealing with tenants in a very professional manner. I will truly recommend QAC, Craig who is now the General Manager and Wayne Bennison as they are very easy to deal with. Thank you QAC for everything. - Karunakaran Kumppusamy 

My partner and I have been Queenstown locals for many years, living in many different areas around town during our time here. When we were looking for a modern but affordable apartment in the heart of Queenstown, QAC came up with the goods and showed us an amazing apartment, with stunning lake views all within walking distance to town. We snapped at the chance to move into the apartment and QAC, with Annabel's kind help and advice, made the whole process very smooth and easy. We stayed in this apartment for just over three years and during our time there we had a great relationship with the staff at QAC. Any issues that arose during our time at the apartment (which were minimal) were responded too immediately and dealt with professionally. We couldn't recommend QAC highly enough, thanks for a great few years guys, all the best for the future! A & J

I couldn't speak highly enough of the service that I received from QAC. They were super efficient at helping me find a place that I loved! They were professional & a pleasure to deal with from start to finish. Highly recommend these guys! - Trev 

Me and my partner have always used Qac when it comes to accommodation. They always go out their way to help with any concerns and questions you might have. Fenagh was our property manager and was the best we had in the 5 years of living in Queenstown. Would highly recommend if in Queenstown! - Jack 

Our property manager Nathan Gee made the process easy and stress free. Great communication and easy to work with. Helped us with the little things. I would definitely recommend QAC to a friend. - Hana Connolly
  
I worked with Nathan Gee. I was looking to rent a furnished apartment for 6 months. Nathan had a potential property. He processed my application and received approval from the owners in less than 24 hours. He was very responsive to my emails. I would highly recommend Nathan. - Reg 
  
With my three entire years of living in Queenstown, I’m with one of QAC’s managed property and can’t thank everyone enough of their whole team, especially Fenagh Smith for her professionalism and eagerness to help when you need them most. I highly recommend them if you’re looking for either short or long term lease of property to stay in Queenstown. - Nelson Hernandez
 
Wanaka Accommodation Centre arranged a fabulous 2 bed house in sunrise bay with access to shared spa, gym for the winter season. Melanie and her team were available and answered any questions we had pertaining to the house and local area. Her service was personal and professional we couldn’t have asked for a better person to listen and deliver a property to meet our needs. We have used Mel and Accommodation Wanaka again and highly recommend - Andrew Seavill